We respect your privacy

Connection Software

 
   Connection Software

Privacy & Security Statement

Your privacy

We take your privacy seriously.

Connection Software has developed this privacy statement in order to demonstrate our firm commitment to your privacy.

The following discloses our information gathering and dissemination practices for this site: www.csoft.co.uk . This site is also referenced as www.itsarrived.net.


Your IP address
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information, and to satisfy our curiosity about the range of our web visitors. We also collect information about which web browsers are used and what language you have selected to use on your computer so that we can make informed decisions about upgrades to our products and the Web Site.

Navigation
We sometimes record which pages are visited in order to help us to improve the navigation and content our site. We record all search requests so that we can improve our site. We use cookies to give you access without re-registration.

Your e-mail, postal address and phone numbers
Some of our products, and the website itself, use a registration form to collect contact information. Your contact information may be used to contact you about new or improved products, changes to the web site or company information. Your e-mail addresses will never be given or sold to any other company or person. Your identity will never be disclosed outside Connection Software unless we are forced to do so by a court order.

Mobile numbers you supply
All mobile, cell and pager numbers that you supply to us when you send messages or that you upload to the list manager are treated as absolutely confidential to you. We never sell or give these numbers to anyone outside of Connection Software unless we are forced to do so by a court order. We never use these numbers to send unsolicited messages.

If you send unsolicited or offensive messages to anyone and the recipient complains to us directly or indirectly through a statutory body then we will contact the recipient and you to resolve the problem. In the same way that we respect your privacy we also respect the privacy of recipients - see our Acceptable Use Policy statement.


E-commerce security
Click here for more details This web site is secured using a Thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Thawte Authentic Site Seal which will verify the validity of our Thawte Certificate, and our commitment to your security.http://www.thawte.com/

Credit Card details
We do not keep, or even see, your credit card details. The final part of all E-commerce transactions, where you enter credit card information, is carried out on the Secure Trading website. We have chosen not to know, or record, your credit card details so that there can be no possibility of us compromising your credit card in any way. In the event of fraud we can, and usually do, obtain the details of the credit card from Secure Trading and our bankers.

Data Protection Registrar
We are registered with the UK Data Protection Registrar.

Delete/Deactivate/Change/Modify

You may opt-out of receiving future mailings at any time. Please e-mail support@csoft.co.uk to request deactivation, deletion, changes, or modification of your entry in Connection Software's mailing list.


Contacting us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site or Connection Software , please contact us. Should you not obtain a satisfactory response in a reasonable time then please contact John Coll , a Company Director, personally at john.coll(at)csoft.co.uk or by phone.


Contact Information
Connection Software
7 Hatton Garden
London
EC1N 8AD
United Kingdom

Telephone: 020 7242 4200
International: +44 20 7242 4200

Website: www.csoft.co.uk
Email: support(at)csoft.co.uk
PGP Key Server - PGP at keyserver.mobrien.net   Public PGP Key for support email

 
SMS This page was last modified at 10:52 UTC on Tuesday June 09, 2009